1/27/2024 0 Comments Telephone number for comcast![]() ![]() Outside of these times, our Xperts and other community members are likely to respond to your post. ![]() Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. After these times, it may take longer to get an official response. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). Got a question or need some help?Ĭreated and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. You can access Xfinity Assistant by texting your questions to 266278 on your mobile devices. In the Xfinity Stream app, click Settings (person icon) on the top left and then Xfinity Assistant. From the More tab in the Xfinity Home app, click Chat with an Agent. Rule 4: No “I’m having an outage” postsįor the best experience, we recommend viewing our subreddit in "New" Reddit. In the Xfinity app, click the chat bubble icon on the upper right-hand corner.Rule 3: No duplicate content or thread hijacking.Rule 1: Do not post confidential information.We ask that you please be respectful to others and mindful of our community's rules when participating: and read this! Welcome to the Xfinity Community!Ĭreated and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. ![]() Many states require companies to report data breaches, which is how the news first surfaced.About our subreddit Looking for some help? Welcome. The vulnerability, called Citrix Bleed, has hit other major companies like Boeing and Toyota. We remain committed to continue investing in technology, protocols and experts dedicated to helping to protect your data and keeping you, our customer, safe,” it said. “We know that you trust Xfinity to protect your information, and we can’t emphasize enough how seriously we are taking this matter. It’s continuing to analyze things, meanwhile asking subscribers to change their passwords. The company said it notified federal law enforcement and launched an investigation, concluding Dec, 6 that consumer data was breached. Citrix issued a patch and other guidance but the media giant then discovered there had been unauthorized access of its internal systems from Oct. 10 for one of its products used by Xfinity. In a previous note, the company said Citrix had announced the vulnerability Oct. Universal May Build New Theme Park In U.K. By selecting Accept all, you consent to our use of Cookies. We take the responsibility to protect our customers very seriously and have our cybersecurity team monitoring 24×7.” We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. We are not aware of any customer data being leaked anywhere, nor of any attacks on our customers. In addition, we required our customers to reset their passwords and we strongly recommend that they enable two-factor or multi-factor authentication, as many Xfinity customers already do. We promptly patched and mitigated the vulnerability. Input your telephone number when prompted, or push '1' if the system recognizes your phone number and asks if it's correct. In a statement today, Comcast said: “We are providing notice to customers about a data security incident which exploited a vulnerability previously announced by Citrix, a software provider used by Xfinity and thousands of other companies worldwide. It has 32 million subscribers, some with multiple use IDs. Xfinity is Comcast’s brand name for its broadband, video and phone services. A vulnerability by one of its software providers, Citrix, exposed usernames and hashed passwords and, for some customers, names, contact information, the last four digits of social security numbers, dates of birth and secret questions and answers. Comcast has revealed that a major data breach at Xfinity may have compromised the accounts of close to 36 million accounts. ![]()
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